Legal notice, general conditions of use and privacy policy - GRACIOSAMAR CRUCEROS

Identification data

The owner of this website is GRACIOSAMAR CRUCEROS, with address at C/ Chafaris, 25, Arrecife. Registered in the Mercantile Registry of Arrecife, volume 405, folio 112, sheet IL-9.675. Contact email The access and navigation of a user through the website implies knowledge and unreserved acceptance of the following General Conditions.

Tourism Intermediation registration number of LANZAROTESEATOURS.COM I-0002308.1

General conditions of use and acceptance of the same

These General Conditions of Use of the Website, together with the general conditions of contracting governing the provision of services, and / or the particular conditions that may be established, are intended to regulate both the provision of information and the commercial relations that arise between Graciosamar Cruceros and the users of the Website. Both the navigation and / or use of any of the services of the website, imply acceptance as User, without reservations of any kind of each and every one of the present General Conditions of Use of the General Contracting Conditions that govern the provision of the services offered on the Website and / or the particular conditions that may be established.

The information that appears on this Website is current as of the date of its last update. Graciosamar Cruceros reserves the right to update, modify or eliminate the information on this website, and may limit or deny access to it.

You can not alter, change, modify or adapt this Web. However, Graciosamar Cruceros reserves the right to make, at any time, as many changes and modifications as it deems appropriate, being able to make use of this faculty at any time and without prior notice.
Graciosamar Cruceros reserves the right to update the general conditions of transport at any time. Such changes and modifications shall not affect the contracts already perfected between Graciosamar Cruceros and its customers, without prejudice to the modifications that may be agreed by mutual agreement and the cases of fortuitous event or force majeure.

Intellectual and industrial property

All the contents of the Website, such as photographs, graphics, images, texts, icons, technology, software, links and other audiovisual or sound content, as well as its graphic design (hereinafter, the “Contents”) and source codes, are property of Graciosamar Cruceros, the developer of the Website, or third parties, and are duly registered or in the process of being registered, without any of the exploitation rights over them being transferred to the User beyond what is strictly necessary for the correct Use of the Website.

Graciosamar Cruceros does not grant any license or authorization of use of any kind on its intellectual and industrial property rights or on any property or right related to the website, and the services offered.

It is expressly forbidden the modification, copy, alteration, reproduction, adaptation or translation by the User or third parties without the express authorization of the same.

The User is authorized to copy and print extracts or documents from this Website, except the content that is owned by a third party and has been identified as such, for non-commercial use, provided that all copies and prints include all the notices of copyright or other intellectual property rights and all liability exemptions present in them. None of the logos and trademarks of Graciosamar Cruceros can be used or reproduced without our prior written authorization.

The provision of all these elements owned by Graciosamar Cruceros or third parties listed on the Website does not imply, in any case, the transfer of ownership or the granting of a right of use in favor of the User.

Apart from the aforementioned specifically, the reproduction of part or all of the content of this Website in any form, including the framework, the creation of any derivative work based on this Website and / or its content and the incorporation of its content to other web pages, to electronic retrieval systems or to publications is prohibited.

In the event that any User or a third party considers that a violation of their legitimate rights has occurred due to the introduction of certain content on the Website, they must immediately notify Graciosamar Cruceros of said circumstance.

Any attempt to obtain the contents of the Website by any means other than those made available to Users as well as those that are habitually used in the network is prohibited, provided that they do not cause any harm to the Website of Graciosamar Cruceros.

Users who voluntarily provide images or other graphic or multimedia information to Graciosamar Cruceros, at the same time, cede their reproduction rights during the time that said material remains on the web server. In any case, Graciosamar Cruceros, does not contract any obligation with the user regarding such information, reserving the right to delete it at any time and without prior notice.

Exclusion of responsibility

Graciosamar Cruceros will not be liable for any damages or losses that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this electronic system, motivated by reasons beyond the control of Graciosamar Cruceros; of delays or blockages in the use of this electronic system caused by deficiencies or overloads in its Data Processing Center, telephone lines, in the Internet system or in other electronic systems; nor of damages that may be caused by third parties through illegitimate interference outside the control of Graciosamar Cruceros. Likewise, Graciosamar Cruceros is exonerated from any responsibility for any loss or damage that the user may suffer as a result of errors, defects and omissions, in the information provided whenever it comes from outside sources. Notwithstanding the above, in no case will the existing contracts between Graciosamar Cruceros and its customers be affected except in those cases of fortuitous event or force majeure.

Users obligations

In general, the User undertakes to comply with these General Conditions of Use, as well as comply with the special warnings or instructions for use contained therein or on the Website and always act in accordance with the law, good customs and the requirements of good faith, using the diligence appropriate to the nature of the service you enjoy, abstaining from using the Website in any way that may prevent, damage or impair the normal functioning of the same, the goods or rights of Graciosamar Cruceros, its suppliers, the rest of Users or in general of any third party.

Specifically, and without implying any restriction to the obligation assumed by the User in general in accordance with the previous section, the User agrees to use the services and contents of the Website in accordance with the Law, these General Conditions of use, being obligated to: (i) truthfully provide the data provided and keep it updated; (ii) Not to introduce, store or disseminate on or from the Website, any information or material that is defamatory, libelous, obscene, threatening, xenophobic, incites violence to discrimination based on race, sex, ideology, religion or that in any way violates the moral, public order, fundamental rights, public liberties, honor, privacy or image of third parties and in general the current regulations .; (iii) Do not enter, store or disseminate through the Web any computer program, data, virus, code, hardware or telecommunications equipment or any other instrument or electronic or physical device that is likely to cause damage to the Website, in any of the Services, or in any of the equipment, systems or networks of Graciosamar Cruceros, of any User, of the suppliers of Graciosamar Cruceros or in general of any third party, or that in any other way is capable of causing any type of alteration or prevent the normal operation of them; (iv) to adequately safeguard the “User Name” and the “Password” provided by Graciosamar Cruceros to the Users, as identifiers and enablers for accessing the different services offered on the Website, pledging not to give up their use or to allow access to them by third parties, assuming responsibility for the damages and losses that may arise from their improper use. Likewise, the user undertakes to notify Graciosamar Cruceros, as quickly as possible, of their loss or theft as well as any risk of access to the “User Name” and / or the “Password” by a third party; (v) Not to carry out advertising, promotional or commercial exploitation activities through the Website, not using the contents and in particular the information obtained through the Website to send advertising, send messages for direct sales or for any other purpose commercial, nor to collect or store personal data of third parties; (vi) Not to use false identities, or to impersonate the identity of others in the use of the Website or in the use of any of the services of the Website, including the use, where appropriate, of passwords or access codes of third parties or of any Another way; (vii) Not destroy, alter, use for its use, disable or damage the data, information, programs or electronic documents of Graciosamar Cruceros, its suppliers or third parties; (viii) Not to introduce, store or disseminate through the Web any content that infringes intellectual property rights, industrial or business secrets of third parties, or in general any content of which it will not hold, in accordance with the law, the right to make it available third.

The communications of Graciosamar Cruceros to the User will be made according to the data provided by him when registering in the Website. The User who contracts services through the Website must declare to be of legal age in accordance with Spanish legislation and in case of hiring by minors, the authorization of the parents or guardians will be required in order to enjoy the service contracted.

Protection policy of personal data

For the purposes of Organic Law 15/1999, of December 13, Protection of Personal Data, you are informed that the data collected by this form or others that you provide us at any time throughout the relationship that maintains with the company through its website, may be included in an automated file and / or non-automated personal data whose purpose is to control reservations and issue tickets. The boxes marked are mandatory, so that failure to complete will result in not obtaining the product or service requested by you.

By sending this form, the user expressly consents to the processing of their data as well as the communication thereof, with the above-mentioned purpose, to companies associated with Graciosamar Cruceros or others with which occasionally, Graciosamar Cruceros has signed an agreement commercial or collaborative, being the recipients of the information the commercial departments of such companies.
Graciosamar Cruises domiciled in C / Chafaris Nº 25, Arrecife de Lanzarote, and as the person in charge of the file, guarantees the exercise of the rights of access, rectification, cancellation and opposition of the data provided for which must be sent by e-mail (e- mail) to the address with express indication of the following information: Name and Surname, as well as the DNI / PASSPORT NUMBER that appears in our Database. Likewise, it is committed to the use of the data included in the file, to respect its confidentiality and to use them in accordance with the purpose of the file, registered with the Spanish Agency for Data Protection.

Applicable law and jurisdiction

These General Conditions will be interpreted and governed in accordance with Spanish legislation.

For any litigious issue arising from the existence, access, use or content of the General Conditions, both the Client and Graciosamar Cruceros, expressly waiving any other jurisdiction that may correspond to them, submit themselves to the exclusive jurisdiction and jurisdiction of the Courts and Tribunals. of Arrecife.

Secure payment

Graciosamar Cruceros incorporates the Thawte encryption technology that allows secure transmission of information over the Internet, by encoding the transmitted data using a formula that “decodes” the data. Without the proper decoder, the transmission would look like a text without any sense, which is completely useless.

Conditions of transport contract

Customers who purchase a ticket with Graciosamar Cruceros will be subject to the conditions of the transportation contract that are available at points of sale, maritime stations and the Company’s website. This document includes the procedure for changes, cancellations and reimbursement of tickets, the time limit for boarding and the conditions of baggage and prohibited items, among other points.

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